A new look & new ways to collaborate
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Fast.Reliable.Simple
Bactosure redefines microbiological testing with technology that eclipses traditional labs. Our automated system brings lab-grade accuracy directly to you, ensuring fast, reliable results. Embrace the Bactosure advantage, where lab automation and wireless connectivity converge to offer an unparalleled, hassle-free experience, all while delivering cost-effective and environmentally responsible microbiological tests. With Bactosure, superior technology ensures you’re meeting global safety standards in incredibly fast times.
Device and Consumables Kit
Get Your Test Report
in 3 Easy Steps
Collect Sample
The Bactosure App guides you through the sample collection process and effortlessly tracks important details about your samples.
Mix Test Agent
Mix a packet of EPA approved test media to your sample and shake vigorously.
Start Device
Press start, tag the tracking label, insert the sample and wait for the result. No interpretation required.
Water Testing Services
Blog
Running remote offsites and onbordings
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Learn MoreStill want to know more about how it works?
Here are a few things that people usually ask about Bactosure.
If your query is still not resolved, refer to our FAQ’s section or contact our customer support
What technology does Bactosure use for testing?
Bactosure’s technology is a compact laboratory grade incubator and test media to grow organisms to a detectable level. Optical sensors monitor the sample every few seconds and precisely detect a positive result. The device estimates the initial bacterial population based on the speed at which detection happens. The faster the detection speed, the higher the initial bacterial population.
How does Bactosure's testing technology differ from traditional water testing methods?
Bactosure has automated, or improved, almost every control found in laboratories. This ensures the reliability of the test result. Automating the process:
- allows a customer to find out the result as soon as a positive result is detected. No need to wait for a laboratory technician to check the sample after 18 or 24 hours.
- removes human error from reading the result.
- allows results to be impartially reported to regulators even though the customer runs the test.
How does the device differentiate between E. coli and total coliforms in its testing process?
Bactosure uses a test media that turns the sample yellow in the presence of total coliforms and fluorescent in the presence of E. coli. The device is equipped with sensors to automatically distinguish between E. coli and total coliforms, providing precise and targeted water quality assessments.
Is Bactosure an accredited laboratory?
Bactosure is currently undergoing accreditation by IANZ as a water microbiological testing laboratory.
Our technology can be used for operational purposes, but not for regulatory compliance until we achieve full accreditation.
Which countries can use Bactosure?
Bactosure is currently operating in New Zealand and Australian markets, however, we can support shipments to customers in the Pacific Islands, excluding Hawaii.
What are the pricing options for Bactosure's testing services?
Pricing is made up of four components:
- An initial setup fee. This is a one-off cost per device.
- A three month subscription amount based on the number of tests needed. Subscriptions come in packs of 10,25 or 40 tests per 3 months. For low testing requirements, there is one subscription pack of 7 tests per 6 months. Each device must have at least one active subscription.
- Any accessories or additional test packs that you order. These are one-off costs.
- Shipping costs.
What kind of support and resources does Bactosure provide to ensure effective water testing?
Bactosure offers comprehensive support including training, customer service, and educational resources to ensure users can effectively utilise its testing solutions.
Does Bactosure report results to regulatory authorities?
Bactosure treats all data as confidential. We may provide this data to third parties with your consent or if required to by law. In New Zealand, Bactosure must report positive E. coli and total coliform results in drinking water to Taumata Arowai.
How do customers access report test results using Bactosure's technology?
Customers can access reports directly through Bactosure’s web and mobile platforms. This offers user-friendly interfaces for data entry, analysis, and report generation.
In what ways can the device operate in areas with limited internet connectivity?
The device is equipped with options for offline data storage and later syncing, ensuring it can function effectively in areas with unstable or limited internet access. Bactosure provides final reports after data has been sent to our server.
